Associate, Transmission (External Agency Staff)
The National Football League · Inglewood, California, United States
The NFL Media group is looking for a TOC Operator who thrives in a fast - paced, collaborative environment and demonstrates strong technical, communication, organizational, and problem-solving skills while supporting live broadcast and transmission operations. The TOC Operator performs a broad range of technical and operational duties, including monitoring systems, coordinating broadcast workflows, and ensuring all technical facility requests are resolved in a timely and effective manner. The ideal candidate has extensive knowledge in operation of broadcast routing systems, inclu ding spl it routes and familiarity with other broadcast transmission systems. This role requires a strong understanding of analog, digital , and SMPTE 2110 signal flows , as well as the ability to troubleshoot technical issues in a fast-paced broadcast environment. As the first point of escalation for broadcast and transmission issues, the TOC Operator is responsible for communicating with Operations and Production Management in a timely and effective manner. Responsibilities Work closely with the NFL Media Production team, Streaming Video Group, NFL Films Technical Operations, Encompass Atlanta Technical Operation, and all 32 NFL Clubs to ensure all video content is received and distributed to broadcast specifications. Partner with the Remote Operations team to support the transmission and receipts of feeds for live remote productions, including NFL Network games, the Super Bowl, NFL Combine, NFL Draft, Hall of Fame Enshrinement, and other NFL Network remote projects. Collaborate with the Streaming Video Group (SVG) to ensure content is captioned across NFL.com, NFL Fast Channel, NFL+ streaming platforms. Partner closely with the Engineering team to troubleshoot all issues that may occur with a feed or broadcast. Communicate with NFL Network Master Control during live broadcasts to ensure signal continuity. Perform test bar setups as needed Conduct extensive transmission, sync, and fax checks prior to live shows and remote events. Manage booking and goodnight procedures for The Switch, Lumen, AT&T Fiber, and Satellite orders. Responsible for the generation of broadcast reports as required. Required Qualifications Minimum of 5 years of experience in a broadcast operations environment, including 2110, HD/SD, ASI, JPEG and MPLS signals, with the ability to troubleshoot those signal paths. Strong understanding of analog, digital, and SMPTE 2110 signal flows. Ability to read audio meters, digital and analog waveform monitors, and set up test bars. Strong understanding of common broadcast signal problems and how to rectify them (ex. audio levels or distortion, sync issues, and video issues). Ability to perform sync and fax checks prior to live broadcasts and events. Familiarity with EVS IP Director ingest server systems. Strong organizational skills with the ability to manage multiple feeds to ensure high broadcast quality. Strong written and verbal communication skills, including ability to document on-air issues and have maintain excellent telephone etiquette. Must be willing to work flexible schedules, including nights, weekends and holidays. Other Key Attributes / Characteristics Possess a strong work ethic, positive attitude and leadership qualities. Demonstrated ability to adapt and thrive in a fast-paced and dynamic environment. Strong problem-solving and troubleshooting skills Ability to manage multiple tasks and priorities at the same time. Excellent teamwork and collaboration skills. Terms / Expected Hours of Work Minimum 40 hours/week or less as business needs permit This is an in-office position. Must be willing to work a flexible schedule including nights, weekends and holidays. This job posting is for a position with one of the NFL’s third-party agency partners that provides services to the NFL. The individual selected for this role will be an employee of